CDNC SUPPORT
Need help with CDNC? Email hello@cdnc.app.
We can help with recording, Film Looks, imports and exports, Pro access, purchases, and restoring a purchase.
GETTING HELP
When reporting a technical problem, please include your CDNC app version and build number, your iPhone model and iOS version, what you expected and what happened, and the steps that reproduce the problem, if known.
CDNC may let you export diagnostic information for troubleshooting. Sending diagnostics is optional and does not happen automatically. Please do not send private footage or sensitive personal information unless it is necessary and you intend to provide it.
PURCHASES AND SUBSCRIPTIONS
Use Restore Purchases in CDNC if Pro access is missing after a previous purchase. Manage or cancel an auto-renewable subscription in your Apple Account’s subscription settings. Purchase billing and refund requests are handled by Apple. Buying the lifetime option does not automatically cancel an active monthly or annual subscription.
PRIVACY AND TERMS
CDNC Privacy Policy: https://www.cdnc.app/privacy
Apple Standard End User License Agreement: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
APP AVAILABILITY
CDNC is an iPhone app. Available capture formats and monitoring options depend on your iPhone and its system support.
CONTACT
CDNC Studio LLC
hello@cdnc.app